Step 01

Before You Register or File a Claim

Please review the correct warranty document before registration or claim submission.

Step 02

Choose Your Warranty Action

Register Your Warranty

Use warranty registration to create a new product record.

  • Enter the correct spa serial number.
  • Submit accurate purchase and delivery information.
  • Keep your proof of purchase for future support.
Warranty Registration

Submit a Warranty Claim

Submit a warranty claim when your spa needs warranty-related service support.

  • Register your spa before submitting a claim.
  • Prepare photos or videos showing the issue clearly.
  • Include model, serial number, and issue description.
Warranty Claim
Step 03

Locate Spa Serial Number

Enter your spa serial number to check available product information and related parts.

Where to Find Your Spa Serial Number

The product's serial number can be found on the outer packaging as well as on the internal frame of the skirt panel.

Spa serial number on outer packaging
Spa serial number on internal frame
Serial Number Part Code Name QTY Picture
Please enter your spa serial number to locate product information and related parts.
Top